Cresta: ARR, Headcount, Valuation & Efficiency Rank
Cresta ranks #51 of 82 vertical AI companies at 179K ARR per employee. Review revenue, headcount, funding, sources, and peers.
Cresta operating benchmark
| Overall rank | Category rank | ARR | ARR per employee | Employees | Valuation | Funding |
|---|---|---|---|---|---|---|
| #51 of 82 | #11 of 18 Other | $100M | $179K | 559 | $1.6B | $125M Series D (Nov 2024) |
What Cresta does
Cresta is an AI platform for contact center performance optimization that provides real-time coaching, quality management, and conversation intelligence for agents and managers. The platform serves large enterprises with hundreds or thousands of contact center agents who handle sales, service, and retention calls. Cresta listens to live conversations and surfaces real-time prompts, suggested responses, and compliance reminders to agents during calls, while giving managers visibility into team performance trends. Co-founded by Sebastian Thrun of Stanford AI Lab and Google X fame, the company applies reinforcement learning to continuously improve agent behavior based on outcome data.
Sources and confidence
Source notes: Axios, Crunchbase. Field-level citations are being expanded.