Top 99% vertical AI efficiency trophy
Avoca: #82 of 83 by ARR per employee
Avoca is ranked #82 of 83 vertical AI companies on Vertical Velocity with $39K ARR per employee. The company is #5 in Home Services AI and is tracked as part of the vertical AI efficiency benchmark.
Company metrics
- Overall rank #82 of 83
- Category rank #5 in Home Services AI
- ARR per employee $39K/emp
- Estimated ARR $5M
- Headcount 127
- Headquarters New York, NY
What the company does
Avoca is an AI receptionist and call handling platform for home service businesses that answers inbound calls, books appointments, dispatches technicians, and follows up with customers automatically. The platform serves HVAC, plumbing, electrical, and other trades businesses that miss a significant percentage of inbound calls due to limited CSR staffing, especially during peak demand and after hours. Avoca's AI voice agents handle calls naturally and integrate with field service management platforms like ServiceTitan to book jobs directly into existing scheduling systems. The Y Combinator-backed company targets one of the highest-impact revenue levers for service contractors: ensuring every inbound call from a potential customer is answered and converted.